Tools available on your account
We do not currently offer configurable deposit, loss or session limits in the account settings. You will find a self-assessment questionnaire on our responsible gaming page, and our support team handles exclusion on request.
| Tool | What it does | How to use it |
|---|---|---|
| Self-exclusion | Closes your account | E-mail to support@crusado.com; closure within 24 hours |
| Self-assessment questionnaire | Checks your gambling habits | Available on our responsible gaming page |
| Account closure through support | Permanent closure | Request in the chat or by e-mail; our team assists |
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Signs that deserve attention
- A second deposit follows a loss on the same day.
- Your sessions regularly run past the planned time.
- Your stakes rise after losses instead of after wins.
- Money meant for rent or bills goes into play.
- You keep your gambling secret from family or friends.
- Thoughts about the next session interrupt work or sleep.
Habits that keep play in proportion
- Fix your budget before the session, because a number chosen during play tends to grow.
- Deposit once and leave the cashier, so a second payment requires a deliberate decision.
- Keep a clock in view, since slots have no natural ending.
- Skip a bonus whose wagering is unclear, because the turnover forces longer play.
- Take a day off after a big win or a big loss, as both distort judgement.
Where to find help
Send your exclusion request to support@crusado.com and keep our written confirmation of the closure. Our responsible gaming page links to GamCare, Gamblers Anonymous and Gambling Therapy, independent organisations that offer confidential support.
Frequently asked questions
How do I request self-exclusion?
An e-mail to support@crusado.com is enough, and we close your account within 24 hours. Keep our confirmation in writing.
Can I set a deposit limit?
We do not offer a configurable deposit or loss limit in the account. A fixed personal budget decided before the session is the practical alternative.
Which independent organisations do you list?
GamCare, Gamblers Anonymous and Gambling Therapy are linked from our responsible gaming page and work independently of the casino.